Holiday Inn & Suites Virginia Beach - North Beach, an IHG Hotel - Virginia Beach, Virginia

Mathew

We stayed at this hotel over the summer, and while it wasn't our top choice, it turned out to be a decent option. The location on the beach is fantastic, and it had a pool that was perfect for the kids. Ample parking was a huge plus, making it easy to come and go.

However, the room left a bit to be desired in terms of cleanliness. The sliding door to the balcony was quite difficult to open, but thankfully, I managed it! On the bright side, the attached restaurants were convenient, and the nearby shopping options within walking distance were very enjoyable.

Overall, despite the few shortcomings, we had a good time and plan to return, especially since there are multiple pools to enjoy.

Mizz Territorial

My stay at the Holiday Inn was nothing short of amazing! The staff provided exceptional service from check-in to check-out, always going above and beyond. The lazy river was a fun and relaxing experience—even though there weren’t any floats available, we still had a great time enjoying the water. The rooms were clean, spacious, and comfortable, making it a perfect getaway. I truly appreciated the attention to detail and the friendly atmosphere. I can’t wait to return—thanks to the wonderful team for making our stay so enjoyable!

Rachelle J

We stayed at this location to celebrate my daughter's 12th birthday with her bestfriends. The reason I picked this hotel was for the oceanfront view and the amenities. The room was nice, spacious, and clean. I like that it had a separate area for them to hang out in behind a closed door. We had a beautiful view of the beach from the balconies in the living room area and bedroom. I gave the room and location 5 stars. However, the service was not so great and if there was a rating for the amenities I'd give it 2 stars. We went to The Greenery for breakfast and the service was horrible. The server/manager had a bad attitude, lacked customer service skills and it was obvious that she didn't want to serve us. There was another young lady there that was more attentive and respectful. The food was mediocre and the free meal for children is not enough for for even a 3 year old (one small waffle and one strip of bacon or a small bowl of oatmeal). The free continental breakfast at other hotels have way more options buffet all you can eat style for no extra charge. As for the amenities, the pool was nice but the water was unbearably freezing cold and according to the clerk at the front desk it was nothing they could do about it. I chose this hotel for the indoor pool but the temperature in the space where the pool is located along with the water temperature made it impossible to enjoy the pool. The movie theater was closed the night we got to the hotel but the girls were able to watch a movie the following morning. I sent the hotel manager an email 4 days ago informing him of these issues but have yet to receive a response.

Nicole W

The hotel was clean and had some nice amenities that my kids really enjoyed like the pools and the movie theater. And it is in a good location. We did have a few issues though, the elevators are incredibly small and slow which was extremely inconvenient. We received a paper that claimed they would refresh our rooms everyday, they did not. We had to ask for clean towels several times. There was glass in the pool area that my son cut his foot on. Overall, the employees were friendly and helpful when asked. But, I don’t think I would recommend to others.

Kate Capanear

Overall, we really enjoyed our stay here. The staff was so friendly and it was wonderful being beach-front. The pools were great and we liked being on the north end of the boardwalk.

The only downside really was that the building is a little worn and you can tell it's aging. The elevators were slow and since both staff and guests use them, a lot of times you had to wait for it to come back because they had the big laundry bins in the elevator along with several guests.

Paul H

Great friendly staff, acceptably clean rooms, awesome beachfront location, decent breakfast buffet for fair price. Kids eat free policy makes it great value. Amazing indoor and outdoor pools with waterslides.

But negative star rating due to the lack of enforcement for smoking. I stayed with my 2 little kids in an ocean front room. Our entire trip, some guests were continuously smoking cigarettes and marijuana from their balconies. There was always ash covering the balcony furniture. I called the front desk and housekeeping a few times. The hotel sent a token maintenance team to my room. They looked outside the balcony, said "can't see anything", and left. That was the last action the hotel took. Meanwhile, the smokers/potheads continued puffing away for the rest of the trip.

My kids and I were basically unable to use our balcony to dry our swimsuits, enjoy the view, or air out our room the whole trip.

If not for this smoking factor, I would have given 4 stars because everything else was great for a family summer vacation with small kids.

Lindsay

This was a great family friendly hotel! The hotel staff was very pleasent and helpful. They have three pools that my kids enjoyed immensely, and they were open in the rain (if there was no thunder/lightning). The indoor pool was open no matter the weather. The elevators were pretty slow and the doors close fast, but as long as you're expecting it then it's no problem. We took the stairs when we could. The hallways were definitely hot, but the room was nice and cool. The view was absolutely perfect! We were above the restaurant, so it pretty much smelled like fried food on the balcony. The hotel and rooms are older and show wear, but everything worked and was clean. The mini movie theater was a nice way to wind down and get out of the heat. The kid's splash club has a lot of board games and toys that entertained my daughter for a couple hours, and the staff there interacted well with the kids. The hotel is in a great location, you can walk to many restaurants and shops. The parking was tight, but we never had a problem finding a spot. We had a great time! I would definitely recommend this hotel to a family with kids, it's a great value for the price!

Shawn Smith

Good for a family vacation but not great. Very friendly staff, great access to the ocean, parking was great. But there was some cons: you can tell the age of the building. While here the ice makers didn’t work on multiple floors, the pools needed cleaned to where the water was cloudy, light bulbs were out in the rooms and could not find someone to get replacements. Also if you want to go out to eat either be prepared to walk a good distance or drive because you have limited choices close to the hotel.