McDonald's - Carlisle, Pennsylvania

Ro Leake

It's still McDonald's so I wasn't expecting anything fancy but with the McDonald's app I was able to get BOGO free steak, egg &cheese mcmuffin and a coffee for an awesome price. My go to breakfast meal for me and the wife and with points we build up we get hash browns for free. Always hot and never a problem.

Trish Trish

Ordered a 4a Crispy chicken sandwich meal. Took a bite and I couldn’t even bite into the sandwich. I have tried to pull the chicken apart and couldn’t. It has a rubbery texture. Ended up throwing the entire sandwich away. Thought it would be a quick dinner for the family while we ran errands and ended up feeling nauseous from the sight of whatever this is. A complete waste of money.

Heather Bechtel

Worst place ever to go to slow incompetent gave one kids meal and we told we had another kids meal. They told us to go sit and wait. They didn't give the other kid. His meal still forgot it. It was the worst experience ever having one kid yell for their food because the other ones I got theirs just because they forgot a kids meal,

Justin Snyder

As someone who stops here daily to use their free WiFi and work on my own tasks, rarely ordering as a result, I have noticed quite a few things in the many hours of being here.

Morning time - Morning rush tends to hit these guys any time between 9 AM and 10 AM, where the line through the drive thru is occasionally back to the entrance, but not for more than a minute or two. However, upon taking notice of their times that are easily seen from the common entrance and the front counter, their times can hit up to around 240 seconds from the moment a car pulls up to the moment they leave the second window. This leads to both employees and managers working a lot to get those orders out ASAP.

While I understand that these employees work their butts off to serve the drive thru, one major problem I have noticed is that the front counter station doesn't nearly get as much 'I'm lovin' it' kind of love. Sure, those guys up front are phenomenal with their service, but I think that reallocating some employees to the front counter station during busy times would be beneficial. This is because of a few things. 1: A customer could be standing by the pick-up station and having to say "excuse me?..." to get their attention. 2: while it is short and infrequent, the line of customers can pile up, both in ordering and picking up. This doesn't last long, but a manager does have to point it out to the staff. It's handled quickly so I can give them credit there.

Lunch time - It tends to be a lot calmer during the lunch period. I haven't taken notice of when the lunch rush hits exactly, so expect this review to be updated with that information when I realize it. Important thing to note though: breakfast 'ends' at 10:30, where lunch begins. Some stores merge breakfast and lunch by starting lunch at 10:30 and ending breakfast at 11:00, but this store is not one of them. However, on weekends, breakfast ends at 11:00 sharp, marking the beginning of lunch.

Dinner time - Once again, dinner rush is unknown to me. I will update as I have more information that I pay attention to. The manager shift changes are quite interesting though. Morning managers can be a bit more hard-strung, by the book and all, but I get it. Opening the store, getting the influx of orders sent and done while prepping for the mid and night shift people can be a big breakfast to chew through.

So no, to all you late-night employees, you're not alone when morning shift talks poorly about you. Same goes for you too, morning guys. It's a lot to do for both ends, and we all have our struggles.

Personal pros & cons - As someone who spends hours each day here, I have times where I need to grab a drink, so I ask for a cup of water, fill with water to honor the request, and when I'm done, I reward myself with a soda. Now, water cups are free, yes, and they are combating this trend, especially those who don't honor the request for water and just grab themselves a Coke. (Hate Coke BTW, it tastes... bleh. All Coke, not just McD's) So expect to be given a tiny McD's paper cup instead of a plastic small cup.

Iced coffee... oh boy where do I begin... Stir, don't shake/swirl. The metal spoons that McD's uses for their Lattes, Mochas, and other espresso beverages is what is used to stir an iced coffee. If there's only one, please order more... I am a former 'valued' employee of four total stores across two franchises in two states, moving around because of transfers and residential relocation. All of them have a cup that has a small handful of those silver spoons, each one being used only once, maybe twice for double coffee orders.

Working. I truly wish I could work here so I can lend a hand. But, while employees have kindly offered for me to apply, I am not longer able to work due to medical complications. Overall though, you guys are doing great! Don't let the Nasties get you down, and to any customers who got this far, enjoy your day and maybe even sing out a Ba Da Ba Ba Ba, because today is a good day, right?

Jason Simmons

2-9-23: Best "Double" Quarter Pounder ever with three patties. I'm not complaining and the burger was tasty, how ever for those reading this, please stay in skool.

6-29-22: I came during the noon lunch rush with a very long drive thru line so I went inside. The crew was operating smoothly, was very nice despite some rude customers. I ordered a Daily Double with extra pickles and Big Mac sauce and got one handsomely tasty burger. Well done!

To top it off, as I was leaving I couldn't help but gasp as I saw a lady eating an ice cream. I had to ask her and she confirmed that this McDonald's has an operating ice cream machine!!!

Prabha Shankar

Went to drive through for mobile order pick up . It was quick in and out but the taste of nuggets were not great and fresh. Clean and lot of parking available. Great location

John Klapp

Absolutely no real customer service ? Poor atmosphere. Food was cold and yucky. Floors, tables and seats were dirty as heck, cleaned my own table.

Dave

Make sure you use your app for points because the cashier is taking all receipts and putting your receipts into her own mcdonalds app so you can't redeem later