Seahorse Car Service - Sorrento, Città Metropolitana di Napoli

jorge marval

Amazing service! Totally recommend it. The driver was on time and he helped us picking us up closer to our hotel at 5am. Besides, the people in the reception were really nice and collaborative answering all our questions. If we come back to sorrento, I would use this service again for sure. Thank you so much

Vanessa Abuan

Booked from Sorrento to Naples Airport. They came right on time, we had Emilio who got us to the airport 30 mins sooner than expected. I would definitely take them again.

Melissa Lohman

I highly recommend Seahorse car service! We booked a private return transfer from Naples train station to Sorrento. The booking process was easy & efficient via email.
Our drivers each way were excellent.
Giuseppe was friendly, knowledgeable & spoke very good English. Would use this company again without hesitation. Melissa & Paul

camille Leonard

My husband and I booked this car service several days in advance for an 11:00 time to drive us from Sorrento to Naples to arrive in Naples for 12:30. The day before the trip I received an email stating our time was moved to 12:00pm due to logistics complications. We had booked a tour in Naples for 13:30hrs and so we were obviously not pleased to have a changed time. However, SeaHorse Car service assured us this was a faster route to Naples and would get us to our destination for 13:00hrs. There were no other travel options to Naples.

We left Sorrento at 12:00pm and did have a very comfortable ride, however we were dropped off at 13:30hrs at a location different than what we had booked online.

All in all this was an expensive service and had our departure time from Sorrento changed, late arrival in Naples and dropped off at a different location.

I then emailed the company to express my frustration and get insight into why everything was changed. I never heard back.

Rebecca Stickles

My husband and had a car transfer booked through Costco from Rome to our hotel in Sorrento. Paolo picked us up promptly and proceeded to provide wonderful historical information about each area we were passing through. He made sure point out different landscapes and locations as we passed through. He offered to stop at the historical site of Pompeii on our way as well as a vineyard. We decide to take him up on the vineyard option and it was the best decision we could have made! It was such a wonderful time!! What we thought would've been a straight forward transfer ended up being informational, fun and spontaneous. We recommend this service to everyone!

Stefan

We had this service booked for the last several weeks. Augusto Esposito was our coordinator. We were arriving in Naples via train and booked their car service to take us to Sorrento. Kept the company up to date on our arrival times by train, gave them the train number, and followed up with them the day of the service. Unfortunately we were set back as our train was delayed, not our fault. We let the driver know once we found out (didn’t know until the day of the train ride) as well kept them up to date mid-travel. When we informed them 3 hrs in advance our train was delayed by at least 30 minutes-1hr. Our pickup time was set for 12:30pm, train arriving just after 1pm. The driver came back saying “well sorry but we can’t wait for you for long.” It would have been about 30 min longer, yet even with plenty of advanced notice, they still denied staying around for us. I even offered some more Euros for them to wait. At one point he did finally agree and said “ok driver will be there.” We were counting on this ride, to find out Augusto had the driver cancel about 10 minutes before we made it to the pickup location. Augusto was then not helpful, and said sorry no refund either.
So now we are out our $80+ and was left at the train station with no ride.

We had to scramble, wait for another hr to find a local train that was crammed packed and difficult with our luggage, as well taking over 2 hrs to get there with nearly 11 stops. Instead of what we paid this service for, direct shot in about an hr.

This was such an unpleasant experience with this service. We do not feel we should be charged in full when it was out of our control for not being able to make it to our pickup location in time, and we did everything we could to update them with the train delay. We don’t post many reviews, but this was hard to accept…

Gen Porter

We used Seahorse car service for our transfer from Positano to Naples airport. Prior to our transfer we had excellent communication via email, Clemy was extremely helpful and answered all our queries. Our driver arrived on time and our journey was flawless. Would definitely use again next time we are in town.

Nicholas Hrehovcik

Seahorse car service and more specifically our driver Paolo, helped us travel from Rome to Sorrento, and provided a full day tour of Positano, Amalfi, and Ravelo.

Paolo went above and beyond to make us feel welcome and ensure we had a wonderful experience. He was extremely knowledgeable of the area, very friendly, and a safe driver. We loved learning about the area from a local of over 40+ years.

He also provided very good suggestions on the rest of the trip with activities to do and restaurants to try. Paolo never steered us wrong (pun intended).

I can't speak to the other drivers of this company, but Paolo was absolutely excellent.

-Grace, Carol, Nick and Miranda